Frequently Asked Questions

After payment is confirmed, our team secures the account and sends a one-time delivery link to your email. You'll enter your order code to view the credentials, then confirm access.

See our Guarantee page. We issue refunds quickly for wrong region, wrong login method, or a confirmed recovery by a previous owner.

Wise, crypto (USDT/USDC), or IDR via a local payment gateway for Indonesian buyers. Message us on Discord or WhatsApp from the listing you want and we'll send payment instructions. If none of those work for you, message us anyway — we can often arrange something directly.

Yes — we sell internationally, priced in USD. Message us on Discord with the listing you're interested in and we'll walk you through payment and delivery for your country.

We don't route payment through a third party with its own buyer protection — Wise and crypto payments generally can't be reversed once sent. What protects you instead is our own Guarantee: every account is verified before delivery, and confirmed issues get a direct refund or replacement from us, handled ourselves rather than through a payment dispute. Only ever pay after confirming details on our official Discord or WhatsApp.

Every account is checked before it's listed, and full ownership (email + recovery options) transfers to you at delivery. As soon as you receive the account, change the email, password, and any linked recovery info immediately — that's the single biggest thing that prevents a previous owner regaining access. If a previous owner does recover it within the guarantee window, that's covered — see our Guarantee page.

Each listing shows screenshots and the key stats/characters we know buyers care about. We don't hand out live login access before purchase, since that would let anyone lock us out of an account we haven't sold yet.

Most publishers' ToS technically prohibit transferring accounts, and that risk doesn't disappear when you buy — it's why account verification and our Guarantee exist. We're upfront about this rather than pretending it isn't the case.

Keeping everything on-platform is what makes a dispute solvable — if a seller ever pushes you to pay outside official channels or "skip the middleman," that's a classic scam pattern, not a discount. We'll never ask you to pay somewhere else, and you shouldn't accept it if someone claiming to be us does.

Pick your game and fill in its details (level, characters/champions, server, etc.) and the calculator gives you an instant estimated range based on current resale rates. It's an estimate, not a final offer — our team reviews every submission before sending the actual offer.

No. The estimate form never asks for your account password. We only request login credentials after you've accepted a final offer, through a separate secure step.

You'll get a reference number right away. Our team reviews the submission, usually within a few business days, and sends a final offer by your preferred contact method (Discord, WhatsApp, or email). You're free to accept or decline — there's no obligation.

Indonesian sellers are paid in IDR via bank transfer or e-wallet. International sellers are paid in USD via Wise or crypto. You choose your preferred payout method when you submit — if you need something else, mention it and we'll see what we can arrange.

Just don't accept it — there's no obligation to sell once you see the final offer, and nothing is taken from your account before you do.

RobboGaming currently operates as individuals, not yet a registered company — company registration is in progress. This is why checkout right now goes through Wise, crypto, or a local payment gateway with a person on the other end (Discord/WhatsApp), rather than an automated card payment page.

Before a listing goes live, we confirm full access (email and account login) and verify the details shown (level, characters, server) match what's actually on the account. We also check the account's own history — how old it is, whether the username or region has changed repeatedly, and whether it's ever been penalized — since those patterns are the same red flags that predict future recovery attempts or enforcement action.

They're stored securely and used only to evaluate and process your submission — not shared or published. If you don't accept our offer, we don't need your account credentials at all, since those are only collected after acceptance.

Message us on the same Discord/WhatsApp thread first — we aim to respond within 24 hours. Wise and crypto payments generally can't be reversed once sent, so if you genuinely can't reach us, treat it as urgent: contact your bank or payment provider right away rather than assume it'll resolve on its own.

Use Track an Order with your order number and the email you used to buy — it shows exactly which stage your order is at (payment received, being prepared, delivered, etc.) without needing to message us to ask.